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Robert Half Customer Service Representative in LAKEVILLE, New York

Description Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. If you're looking for a long-term contract / temporary to hire engagement, and can work in Lakeville, New York, this could be the Customer Service Representative position for you! This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.

What you get to do every single day

  • Manage the fielding and sending of important written business correspondence

  • Manage and place incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Great written, verbal, and interpersonal skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Positive attitude and an engaging businesslike approach

  • Ability to navigate multiple computer systems and applications

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Customer service and office administrative skills

  • Excellent problem solving skills in Microsoft Office applications

  • Proficiency in customer service

  • Dispatching experience

  • Customer invoices experience required

  • Foundational knowledge in order entry

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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