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Robert Half Account Rep in Lakewood, New Jersey

Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Real Estate & Property industry might be for you. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative position is based in the Lakewood, New Jersey region and is a long-term contract / temporary to hire employment opportunity. The position will be based in a dynamic, rapidly-changing call center.

Major responsibilities

  • Handle incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence Requirements - Hands-on knowledge of MS Office Suite

  • Comprehensive knowledge of Call Center Customer Service

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Excellent customer service and office administrative skills

  • Proficient with diversified computer software and systems

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Experience performing extensive research to resolve complex customer inquiries

  • Upbeat, positive attitude and an approach to work rooted in professionalism

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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