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Robert Half International Account Representative in Lakewood, New Jersey

Description This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work in the growing Real Estate & Property industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative position is based in the Lakewood, New Jersey region and is a long-term temporary-to-full-time employment opportunity. This position is for candidates who work well in a dynamic, rapidly-changing call center.

Your responsibilities in this role

  • Manage and place incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong customer service and office administrative skills

  • Excellent computer skills

  • Advanced Microsoft Office skills

  • Comprehensive knowledge of Call Center Customer Service

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Excellent oral and written communication skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Strong problem-solving skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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