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Robert Half International Customer Service Representative in LANCASTER, Ohio


Join Our Team as a Customer Service Representative!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Stone/Glass/Concrete Manufacturing industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term temporary engagement, and can work in Lancaster, Ohio, this could be the Customer Service Representative position for you!


  • Receive and send written business correspondence

  • Handle incoming telephone calls

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion


  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Experience performing extensive research to resolve complex customer inquiries

  • Advanced Microsoft Office skills

  • Customer service experience

  • Comprehensive knowledge of customer information files

  • Foundational knowledge in Customer Shipments

  • Customer Portal experience required

  • Customer Support experience highly desired

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent customer service and office administrative skills

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Excellent oral and written communications skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Proven computer skills

  • 3+ years of past relevant experience

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Send your resume to asap!! This position is located near Lancaster and looking to start immediately!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $11.88 - $16.00 / Hourly


Date Posted: October 15, 2020

Employment Type: Temporary

Job Reference: 03360-0011587245

Staffing Area: Office u0026 Administrative