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Robert Half Collections Specialist in LANSING, Michigan

Description The strongest candidates for this Collections Specialist position will be natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This short-term contract / temporary to full-time Collections Specialist position is available in the Lansing, Michigan area. Nourish your career as an experienced Collections Specialist at a growing company in the Manufacturing when you contact Robert Half today!

Key responsibilities

  • Record all customer payments to the correct reports

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

  • Ensure payments are processed

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Update customer files to ensure data integrity

  • Manage inbound and outbound collections calls and correspondence

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Process bankruptcy filings correctly when received

  • Direct all billing and reporting activities in accordance to deadlines Requirements - AA or BS/BA in Accounting preferred

  • Excellent verbal and written communication skills

  • 2-3 years of prior high volume collections experience

  • Telephone Answering System experience

  • Commercial credit experience preferred

  • Demonstrated knowledge of Debt Settlement

  • Debt Collection experience

  • Adeptness in account reconciliation

  • Commercial collections experience

  • Foundational knowledge in Accounts Receivable (AR)

  • Effectively analyze customer accounts make decisions based on said analyses

  • Previous experience using accounting software

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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