Robert Half International Noc Technician in Largo, Florida
Remote and on-site desktop and user support using remote support applications Create/update and escalate user tickets as needed Acknowledge pre-configured alerts and perform basic troubleshooting steps Support / Basic Network Support Load and configure desktop OS for standalone operation and basic network connectivity Configure and troubleshoot desktop applications and upgrades such as Microsoft Office Install and configure desktop computer and peripheral hardware upgrades Perform basic installation, configuration, and troubleshooting of desktop computers, peripherals and mobile devices Perform hardware and software troubleshooting Integrate hardware into existing LAN environments. This includes establishing network, file server access, configuration of email and print server connectivity Install upgrades and troubleshoot, support and repair simple network connectivity issues at the desktop, including NICs, network connections, and unmanaged hubs/switches within local environments Install, integrate, troubleshoot and solve network client operation problems Basic Active Directory ? Changing user passwords, moving user accounts to different OUs, unlocking accounts, joining computers to a domain, etc. Physical network troubleshooting ? drops, switchports, switches needing power cycling, crimping cables, terminating cables, etc.
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01070-9501547309
Functional Role: Help Desk/Tech Support I
Postal Code: 33760
Compensation: $14.00 to $18.00 per hour
Requirements: ?Minimum of 1+ years of experience working in IT services, service desk, or call center environment. ?Experience supporting Microsoft Windows OS 7 or higher. ?Experience supporting Microsoft Office suite. ?Experience with Microsoft servers and Active Directory administration is preferred. ?Experience with Antivirus Software. ?Experience with DHCP, DNS and general network troubleshooting. ?Knowledge of Smartphones and tablets (iPad, Android.). ?Experience with ServiceNow is a plus.