Robert Half Service Center Admin Support in Las Vegas, Nevada
Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Las Vegas, Nevada. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
Your responsibilities in this role
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls
Manage the fielding and sending of important written business correspondence
Give exceptional customer service in a timely fashion Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Ability to navigate multiple computer systems and applications
Excellent written, verbal and social communication skills
Customer service and office administrative skills
Critical thinking, problem solving, ability to work independently
Strong Microsoft Office skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer Support experience desired
Customer service experience preferred
Expertise in Troubleshoot
Proficiency in Customer Satisfaction
Enthusiastic attitude and an engaging businesslike approach
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.