Robert Half Corporation Jobs

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Robert Half International Service Desk Technician in Las Vegas, Nevada

Description

You might be interested in Robert Half Technology's new job opening for a Service Desk Technician, if you want to work in a fast-paced environment. Looking for five bilingual English and Spanish speaking agents to join the team for a 2 month project. Are you a creative with a talent for solving both routine and unique problems? Do you enjoy solving problems for end users? This opportunity is remote from home supporting end users with device, OS, or application issues for distance learning. May be taking calls from students or parents to support their devices and applications. Bilingual is a must, and experience supporting both Apple and Windows devices is preferred.

Will be required to provide at least two professional references and complete a background check.

Key responsibilities

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Identify recurring technical issues and propose solutions to address the root of the problems

  • Help and follow up on technical help tickets submitted via phone, email, or chat

Will be required to undergo a background check.

For consideration, email resume and references to Tabitha at tabitha.scarbrough@rht.com

Requirements

  • 1+ years of prior experience with either helpdesk support, desktop support, PC Tech or equivalent training & education

  • Previous experience creating tickets and managing ticket que in an ITSM tool like ServiceNow, Jira, or Kaseya

  • Understanding of basic networking concepts

  • Background working with Apple Devices

  • Demonstrated knowledge of Microsoft Windows

  • General familiarity with Active Directory

  • Foundational knowledge in Desktop Operating System

  • Adeptness in Microsoft Office 365 or G-Suit

  • Comprehensive knowledge of MS Windows 10

  • Understanding of Desktop Application

  • Ability to recognize, evaluate, and resolve problems effectively

Please email resume and references to tabitha.scarbrough@rht.com for consideration.

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $20.00 - $20.00 / Hourly

Location: Las Vegas, NV

Date Posted: November 9, 2020

Employment Type: Temporary

Job Reference: 04810-0011438335

Staffing Area: Technology u0026 IT

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