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Robert Half International Customer Service Representative in LATHAM, New York

Description Customer Service Representatives will be interested in OfficeTeam's new position if they love building solid customer relationships and want to work in the growing Insurance industry. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! If you're looking for a long-term temporary position in Latham, New York, this Customer Service Representative opportunity could be for you! This position is located in a dynamic, rapidly-changing call center.

Key responsibilities

  • Be a part of business development by by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage incoming telephone calls

  • Receive and send written business correspondence Requirements - Multi-line Switchboard experience preferred

  • Customer service experience preferred

  • Strong familiarity with data entry

  • Comprehensive knowledge of Call Center Customer Service

  • Excellent customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to effectively interact, verbally and in writing

  • Strong technical skills including proficiency with MS Office

  • 1+ years of past relevant experience

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong computer skills including customer database systems

  • Strong problem solving and analytical skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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