Job Information
Robert Half Customer Service Representative in LEBANON, Indiana
Description
This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a long-term contract / temporary position in Lebanon, Indiana, this Customer Service Representative opportunity could be for you! THIS IS FOR LOCAL INDIANA RESIDENTS ONLY
Responsibilities
Be a part of business development by by actively cross-selling and referring customers
Field and send out send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Handle incoming telephone calls
Requirements - Demonstrated experience performing extensive research to resolve complex customer inquiries
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong communication and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Alpha 8,001 - 10,000 kph experience
Well-founded grasp of Microsoft Excel
Deep understanding of internet
General familiarity with Microsoft Outlook
Knowledge of Email Correspondence
Foundational knowledge in 10 Key Skills
Solid understanding of customer service
Proven knowledge of Detailed Documentation
3+ years of past relevant experience
Strong problem-solving skills
Enthusiastic attitude and an engaging businesslike approach
Customer service and office administrative skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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