Robert Half International Customer Guidance Specialist in Lehi, Utah
Customer Service Representative Openings!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This short-term temporary-to-full-time Customer Service Representative position in West Valley City, Utah could be perfect for you!
How you will make an impact
Deliver outstanding, friendly customer service in a timely fashion
Organize and route incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Strong problem solving and analytical skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong communication and social skills and able to receive criticism well
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer service and office administrative skills
Computer Data Entry experience required
Deep understanding of CRM
Customer service experience desired
Foundational knowledge in Inbound Telephone Calls
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Advanced Microsoft Office skills
Ability to use multiple computer systems, applications, and utilize search tools to find information
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $14.50 - $15.50 / Hourly
Location: Lehi, UT
Date Posted: October 15, 2020
Employment Type: Temp to Hire
Job Reference: 04820-9502726642
Staffing Area: Office u0026 Administrative