Robert Half Sr. Collections Specialist in Lexington, Kentucky
Description Robert Half has an opportunity for a veteran Collections Specialist. If you have a strong sense of ownership and attention to detail, you may be right for this position. This Collections Specialist role will be based in the Lexington-fayette, Kentucky region and will be a long-term contract / temporary employment opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Control inbound and outbound collections calls and correspondence
Correctly process bankruptcy filings when received
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Direct all billing and reporting activities in accordance to deadlines
Guarantee payments are processed
Oversee and update customer files to ensure data consistency
Record all customer payments to the correct reports
Yield to all Federal Fair Credit Reporting Act rules and regulations Requirements - 3+ years of prior high volume collections experience
AA or BS/BA in Accounting preferred
Strong familiarity with credit collections
Expertise in commercial collections
Third Party Collections experience highly desired
Superior Customer Service experience
Comprehensive knowledge of commercial collections
Adeptness in Microsoft Office Suites
Effectively analyze customer accounts make decisions based on said analyses
Prior experience working with collections/accounting software
Excellent oral and written communications skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.