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Robert Half Sr. Collections Specialist in Lexington, Kentucky

Description Robert Half has an opportunity for a veteran Collections Specialist. If you have a strong sense of ownership and attention to detail, you may be right for this position. This Collections Specialist role will be based in the Lexington-fayette, Kentucky region and will be a long-term contract / temporary employment opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!

Your responsibilities

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Control inbound and outbound collections calls and correspondence

  • Correctly process bankruptcy filings when received

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Direct all billing and reporting activities in accordance to deadlines

  • Guarantee payments are processed

  • Oversee and update customer files to ensure data consistency

  • Record all customer payments to the correct reports

  • Yield to all Federal Fair Credit Reporting Act rules and regulations Requirements - 3+ years of prior high volume collections experience

  • AA or BS/BA in Accounting preferred

  • Strong familiarity with credit collections

  • Expertise in commercial collections

  • Third Party Collections experience highly desired

  • Superior Customer Service experience

  • Comprehensive knowledge of commercial collections

  • Adeptness in Microsoft Office Suites

  • Effectively analyze customer accounts make decisions based on said analyses

  • Prior experience working with collections/accounting software

  • Excellent oral and written communications skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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