Robert Half Desktop Support Analyst in LIMERICK, Pennsylvania
Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is long-term contract / contract / contract / temporary to full-time in nature and is based in the Limerick, Pennsylvania, area.
Your responsibilities in this role
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Interact regularly and effectively with ticket submitters
Solve computer problems, and implement appropriate action/solutions
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Provide computer desktop support in accordance with established policies and procedures Requirements - Practical knowledge of LAN Vs. WAN
General familiarity with routers
Tier 2 Support experience
Experience with Printer Problems
Technical Support experience desired
Proven knowledge of networks
Quality experience with ConnectWise
Well-founded grasp of Hardware and Software
Tier 1 Support experience required
Desktop support or related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.