Robert Half International Customer Service Representative in Little Rock, Arkansas
Description This Customer Service Representative position in the Service field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a long-term contract / temporary to hire engagement, and can work in Little Rock, Arkansas, this could be the Customer Service Representative position for you!
What you get to do every single day
Manage incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Deliver outstanding, friendly customer service in a timely fashion Requirements - Proven experience going the extra mile to solve complex customer inquiries via extensive research
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Strong communication skills, both verbally and in writing
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Upbeat, positive attitude and an approach to work rooted in professionalism
Ability to recognize, evaluate, and resolve problems effectively
Solid understanding of Call Center Customer Service
Customer service experience preferred
Microsoft Office knowledge required
Ability to navigate multiple computer systems and applications
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.