Robert Half Customer Service Representative in Little Rock, Arkansas
Description Are you looking for work as a Customer Service Representative? This position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Customer Service Representative job is long-term contract / temporary to hire, and located in Little Rock, Arkansas.
How you will make an impact
Give exceptional customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Manage and place incoming telephone calls
Receive and send written business correspondence Requirements - Experience with Microsoft Office required
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Supportive, positive attitude with a professional demeanour applied to all tasks
Strong communication skills and able to receive criticism well
Strong customer service and office administrative skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Foundational knowledge in Call Center Customer Service
Prior Authorizations experience preferred
Comprehensive knowledge of Basic Medical Terminology
Insurance Eligibility experience
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proven computer skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.