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Robert Half International Customer Service Representative in Little Rock, Arkansas

Description OfficeTeam is looking for someone who loves building solid customer relationships for a Customer Service Representative position. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Little Rock, Arkansas and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you! This position is for candidates who work well in a dynamic, rapidly-changing call center.

Your responsibilities in this role

  • Give exceptional customer service in a timely fashion

  • Manage incoming telephone calls

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence Requirements - Strong customer service and office administrative skills

  • Call Center Customer Service experience

  • Command of Answering Inbound Calls

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Strong communication and social skills and able to receive criticism well

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Comfort and confidence when interacting with internal and external partners and clients/customers

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proficiency with Microsoft Office required

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • 3+ years of past relevant experience

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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