Robert Half International Customer Service Representative in Little Rock, Arkansas
Description Candidates who love building solid customer relationships will be interested in OfficeTeam's new Customer Service Representative position in the growing Financial Services industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. If you're looking for work in Little Rock, Arkansas and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you! This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.
What you get to do every single day
You will likely support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Handle incoming telephone calls Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Well-founded grasp of Service Calls
Proven knowledge of Warm Calling
Inbound Call Center experience highly desired
Deep understanding of High Volume Call Center
General familiarity with Prior Call Center
Practical knowledge of Banking Industry
Call Center Customer Service experience desired
Knowledge of Call Center Operations
Fast Paced Call Center experience
Customer service and office administrative skills
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Excellent computer skills
1+ years of past relevant experience
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
Excellent verbal and written communication skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.