Robert Half International Customer Service Representative in Little Rock, Arkansas
OfficeTeam is looking for someone who loves building solid customer relationships for a Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This long-term temporary Customer Service Representative position could be for you, if you're available to work in Little Rock, Arkansas. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
Your responsibilities in this role
Offer friendly, accurate customer service in a timely fashion
Receive and place telephone calls
Field and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Upbeat, positive attitude and an approach to work rooted in professionalism
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong problem solving and analytical skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Microsoft Office experience preferred
Excellent written, verbal and social communication skills
Call Center Customer Service experience
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.