Job Information
Robert Half Customer Service Representative in Little Rock, Arkansas
Description
Join Our Team as a bilingual Customer Service Representative!
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a short-term contract / temporary to hire engagement, and can work in Little Rock, Arkansas, this could be the Customer Service Representative position for you!
Your responsibilities
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Contribute accurate, friendly customer service in a timely fashion
Receive and place telephone calls in both English and Spanish
Requirements
Ability to communicate verbally and in writing effectively throughout all levels of the company
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Customer service and office administrative skills
Supportive, positive attitude with a professional demeanor applied to all tasks
Strong Bilingual Skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Call Center Customer Service experience desired
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Experience performing extensive research to resolve complex customer inquiries
Strong computer skills including customer database systems
Microsoft Office knowledge required
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .