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Robert Half Customer Service Representative in Little Rock, Arkansas

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative position is based in the Little Rock, Arkansas region and is a long-term contract / temporary to hire employment opportunity. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

Major responsibilities

  • Manage and place incoming telephone calls

  • Manage the fielding and sending of important written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent oral and written communications skills

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Strong customer service and office administrative skills

  • Excellent problem solving skills in Microsoft Office applications

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent problem-solving skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service experience preferred

  • Call Center Customer Service experience desired

  • Deep understanding of Computer Data Entry

  • Data entry experience

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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