Robert Half Customer Service Representative in Little Rock, Arkansas
Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative position is based in the Little Rock, Arkansas region and is a long-term contract / temporary to hire employment opportunity. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
Manage and place incoming telephone calls
Manage the fielding and sending of important written business correspondence
Contribute accurate, friendly customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism
Excellent oral and written communications skills
Ability to use multiple computer systems, applications, and utilize search tools to find information
Strong customer service and office administrative skills
Excellent problem solving skills in Microsoft Office applications
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent problem-solving skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer service experience preferred
Call Center Customer Service experience desired
Deep understanding of Computer Data Entry
Data entry experience
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.