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Robert Half Manager Medicare Operations in Little Rock, Arkansas


Robert Half Direct is seeking a full-time Manager of Medicare Operations for an insurance company. This position will oversee Medicare operations which include primary Medicare business process (Enrollment, Maintenance, Billing and Claims) as well as supporting functions such as but not limited to Member and Provider support, Escalations, and Grievances.

The Manager will directly supervise leads for the teams and individuals without a direct supervisor.


  • 5+ years experience

  • Bachelor's degree or five (5) years equivalent work experience

  • Six (6) years related operations experience

  • 3-5 years supervisory/management experience

  • Experience leading teams in a health plan or health system

  • Experience working with Medicare Enrollment, Maintenance, Billing, Claims, and Call Center

  • Strong intellectual capital, excellent business judgement, strong emotional intelligence, the ability to work independently in a dynamic ever-changing environment

  • Demonstrated ability to manage complex, integrated processes, prioritize work, and drive results through influence and professional relationships

  • Ability to proactively assess issues, challenges, and topics quickly with a track record of adding immediate value to new situations and initiatives

  • Strong leadership, collaboration and practical project management skills

  • Exceptional skills in working collectively with various business leaders and other stakeholders

  • Microsoft Office (Word, Outlook, Excel, PowerPoint)

Preferred Skills:

  • Experience leading teams and/or initiatives in electronic medical record software company

  • Experience working in a Medicare Advantage Organization

  • Knowledge of healthcare administrative data (medical claims, enrollment, provider data)

  • This position may involve remote or hybrid work. Minimum internet connection speeds are required for remote or hybrid work

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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