Robert Half Collections Specialist in Livermore, California
This Collections Specialist position is for candidates who are natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This Collections Specialist role will be based in the Livermore, California region and will be a long-term contract to hire employment opportunity. If you are an experienced Collections Specialist, there is an opportunity to nourish your career at a growing company! Contact Robert Half today to learn more!
Process bankruptcy filings in the correct manner when received
Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
Log all customer payments to the correct reports
Manage inbound and outbound collections calls and correspondence
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Maintain and update customer files to sustain data integrity
Head all billing and reporting activities in response to deadlines
Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
Requirements - Ability to analyze and make decisions on customer accounts
AA or BS/BA in Accounting preferred
Excellent communication and organizational skills
Comprehensive knowledge of consumer collections
Auto Loans experience preferred
Deep understanding of customer service
Previous experience using accounting software
2-3 years of prior high volume collections experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.