Robert Half International Logistics Export Support in LOMBARD, Illinois
Description I. Job Summary
The Export Logistics Support position manages the logistics growth of International Exports to achieve budgeted goals by developing and implementing sound logistics strategies and securing space/equipment/bookings in a fast-paced office environment.
II. Essential Duties and Responsibilities include the following. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
bull Responsibilities include maintaining communication with Export CSRs Domestic CSRs and Sales Coordinator throughout the process and choosing proper routing appropriate to the customers needs
bull Handles export ocean freight files including relevant documentation
bull Works with Logistics Manager and Shipping lines to ensure competitive rates and routings based on monthly orders
bull Addresses and supports client challenges and opportunities while considering their tolerance for transit time cost risk and market conditions
bull Helps negotiate cost-effective rates with carriers and vendors to ensure maximum profitability.
bull Supports and helps to drive the overall business development of the Export Department
bull Ensures movement of containers regardless of market conditions. Identifies solutions/alternative routings or carriers when needed.
bull Requests and manages all free time requests on shipments
bull Works with other supervisors/managers to coordinate services and keep them informed as issues arise.
bull Projects a knowledgeable success driven positive attitude that encourages customer and employee confidence and reflects the detail oriented image desired by WM Recycling.
bull Collaborates with sales representatives to meet and exceed expectations and develops solutions to ensure smooth material movement.
bull Solves difficult problems on the customer's behalf by engaging the right department and people within Waste Management Recycle America
bull Communicates and coordinates with sales and operations departments to ensure follow-up on customer-related issues.
bull Works closely with Sales Coordinator on plans for upcoming orders
bull May provide direction or support to less experienced Customer Service Representatives.
bull Performs other special projects and tasks as assigned.
bull Provides daily support for customer service representatives.
III. Supervisory Responsibilities
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Required: Associate's Degree or equivalent experience in Sales/Marketing Business Administration or similar area of study and zero to three years previous experience.
Preferred: Bachelors Degree or equivalent experience in Sales/Marketing Business Administration or similar area of study and zero to three years previous experience.
B. Certificates Licens... Requirements Basic Office Skills
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