Robert Half Corporation Jobs

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Robert Half International Help Desk Analyst in Long Beach, California

Description If you're looking for a role as a Help Desk Analyst, where you will support local and field users, look at this opening at Robert Half Technology with a rapidly expanding company in the Education industry. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is located in the Long Beach, California area and is a long-term temporary opportunity.

Key responsibilities

  • Solve technical help tickets submitted via phone, email, and walk-ups

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues Requirements - Understanding of basic networking concepts

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Background in user administration and bug fixing in a client server environment

  • Expertise in Android OS

  • Audio Video experience

  • Mac OS experience desired

  • Strong problem-solving skills

  • IT support ticketing system experience desired

  • 3+ years of prior experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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