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Robert Half IT Service Desk Technician in Long Beach, California


IT Service Desk Technician

Robert Half is looking for an IT Service Desk Technician for one of our best clients in the Long Beach area! The day to responsibilities of the IT Service Desk Technician are as follows:

IT Service Desk Technician day-to-day:

  • Technical support for the all restaurants.

  • Restaurant tech support

  • Troubleshooting retail HP hardware and software problems

  • First point of contact for all restaurant , IT hardware and software problems

  • Support end-users with IT-related problems in a responsive and service-oriented manner.

  • Assist with the troubleshooting, installation, and implementation of systems.

  • Setup, management, and maintenance of IT-related equipment.

  • Occasionally will be required to go out to the field to help with a problem on site.


IT Service Desk Technician Requirements:

  • Experience w/ Desktop Support (Mac, Windows) (Windows and Apple support certifications a plus)

  • Experience w/ ZenDesk

  • A+ certification, (Network+, Security+, Cloud+ certifications would be a plus) – nice to have

  • Experience with automating processes (python, Powershell, etc.) – nice to have

  • Ability to Travel (10%)

  • Strong soft skills / customer service experience

Apply today if this IT Service Desk Technician sounds like the role for you!

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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