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Robert Half Collections Specialist in Los Angeles, California

Description Do you have a strong sense of ownership and attention to detail? You might be right for our Collections Specialist position. Contact Robert Half today to build your career as a finance professional as a part of a growing team in the Transport industry. This short-term contract / temporary to hire Collections Specialist position is available in the Los Angeles, California area.

Your responsibilities

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Guarantee payments are processed

  • Administer all billing and reporting activities in response to deadlines

  • Control inbound and outbound collections calls and correspondence

  • Record all customer payments to the correct reports

  • Maintain and update customer files to ensure data integrity

  • Process bankruptcy filings correctly when received

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act Requirements - AA or BS/BA in Accounting preferred

  • Excellent oral and written communication skills

  • 2-3 years of prior high volume collections experience

  • Ability to analyze customer accounts and make decisions based on those analyses

  • Credit collections experience highly desired

  • Command of Cash Collections

  • Comprehensive knowledge of Billing Collection

  • Commercial collections experience

  • Foundational knowledge in cash applications

  • Proven knowledge of commercial credit

  • Previous experience using accounting software

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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