Robert Half International Desktop Support Analyst in Los Angeles, California
Robert Half Technology is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. Located in the Los Angeles, California, area, this Desktop Support Analyst role is long-term temporary in nature.
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Offer computer desktop support in accordance with established policies and procedures
Settle computer problems, and offer suggestions on appropriate action/solutions
Communicate regularly and effectively with ticket submitters
Arrange hardware repairs with the appropriate vendors
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
3+ years of desktop support or other related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Quality experience with Apple Macintosh
Proven knowledge of Windows Workstation
Strong familiarity with Imaging Devices
Comprehensive knowledge of Computer Imaging
Practical knowledge of Apple iPhone
Earlier work involving Microsoft Windows
General familiarity with Apple iOS
Imaging Technologies experience
Wide ranging experience with iMac
Good understanding of MS Windows 10
Experience with Microsoft SCCM
Expertise in Desktop Imaging
Well-founded grasp of PC desktop/workstations
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $24.70 - $28.60 / Hourly
Location: Los Angeles, CA
Date Posted: January 4, 2021
Employment Type: Temporary
Job Reference: 00320-0011608711
Staffing Area: Technology u0026 IT