Robert Half International Desktop Support Analyst in Los Angeles, California
Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is a short-term temporary opportunity based in the Los Angeles, California area.
What you get to do every single day
Fix computer problems, and recommend appropriate action/solutions
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Offer computer desktop support in accordance with established policies and procedures
Meet regularly and effectively with ticket submitters
hardware repairs with the appropriate vendors
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Desktop support or related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Quality experience with Apple Macintosh
Practical knowledge of Apple OS
Previous experience working with Microsoft SCCM
Proficiency in imaging
Earlier work involving Microsoft Office 365
JAMF Casper Suite experience
Proven knowledge of Apple Devices
Computer Imaging experience desired
Skills in Microsoft Windows
General familiarity with Apple iPhone
Well-founded grasp of Apple iOS
Good understanding of Microsoft Office Word
Wide ranging experience with Microsoft Office
Desktop Imaging experience preferred
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Los Angeles, CA
Date Posted: October 16, 2020
Employment Type: Temporary
Job Reference: 00320-0011491901
Staffing Area: Technology u0026 IT