Robert Half International Desktop Support Analyst in Los Angeles, California
Robert Half Technology is seeking a Desktop Support Technician who is able to convey complicated technical information to non-technical users in a simple and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. Located in the Los Angeles, California, area, this Desktop Support Analyst role is long-term temporary in nature.
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Coordinate hardware repairs with the appropriate vendors
Interface regularly and effectively with ticket submitters
Provide computer desktop support in accordance with established policies and procedures
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Rectify computer problems, and suggest appropriate action/solutions
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Desktop support or related experience
Earlier work involving Microsoft Office 365
General familiarity with Apple iPhone
Background working with Microsoft Office
Microsoft Windows experience highly valued
Practical knowledge of Apple OS
Demonstrated knowledge of Apple iOS
Previous experience working with Microsoft SCCM
Computer Imaging experience desired
Adeptness in Apple Devices
Command of Desktop Imaging
Experience with JAMF Casper Suite
Apple Macintosh experience highly preferred
Good understanding of Microsoft Office Word
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $21.85 - $25.30 / Hourly
Location: Los Angeles, CA
Date Posted: February 17, 2021
Employment Type: Temporary
Job Reference: 00320-0011609256
Staffing Area: Technology u0026 IT