Robert Half International Help Desk Analyst I in Los Angeles, California
Title: Help Desk
Level: Entry Level
Location: Downtown Los Angeles Target Salary: $40,000 - $42,000 Benefits: strong health, dental, vision benefits, generous vacation and sick time
Key Skills: Microsoft Office 365, Azure, Salesforce, RingCentral, JIRA
Remote: No - position is onsite in DTLA. Appropriate safety guidelines are in place including masks and social distancing at all times.
If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment. We have a great opportunity for a creative with a talent for solving both routine and unique problems. Help support field users with a highly visible role that has a positive impact on both the department and the company. Located in Los Angeles, California, the Help Desk Analyst opportunity is a full-time role.
Identify recurring technical issues and propose solutions to address the root of the problems
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Assist and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
1+ year experience in IT (entry level position)
Excellent communication and customer services
Supporting 175 users
Active Directory experience desired
Microsoft Office 365 experience required
Strong familiarity with MS Windows 7 in an Active Directory environment
Desktop Support experience
Experience installing and configuring operating systems, networked and local printers, and business applications
Basic networking concepts
Prior experience with IT support ticketing systems
For immediate and confidential consideration please email your resume to Catherine Hamilton at email@example.com
*Connect with me on LinkedIN: https://www.linkedin.com/in/catherinehamiltonrht/ *
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $40,000.00 - $42,000.00 / Yearly
Location: Los Angeles, CA
Date Posted: October 16, 2020
Employment Type: Full-time
Job Reference: 00320-0011574445
Staffing Area: Technology u0026 IT