Robert Half Corporation Jobs

Job Information

Robert Half International Help Desk Analyst II in Los Angeles, California

Description

Robert Half is currently seeking a Help Desk Analyst III for a client located in Huntington Park, CA. Help Desk Analyst III will receive customer trouble tickets and service requests for desktop support and respond to service requests, enter them into the ticketing system and acknowledge the request for end-users! In addition, you will handle desktop/server operating systems and technologies for Active Directory, DNS, DHCP, O365 within a blended MAC/Windows environment.

**We are looking to present candidates immediately and this Help Desk Analyst III position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Requirements

Help Desk Analyst III Requirements:

  • 3+ years' of experience supporting desktop/server operating systems and technologies such as Active Directory, DNS, DHCP

  • Mac OS X experience/Windows experience

  • Apple Macintosh experience desired

  • Deep understanding of JAMF Casper Suite

  • Adept at analyzing complex business problems, proposing effective solutions and understanding and applying business vision and direction

  • Ability to multitask efficiently and prioritize work

  • Excellent problem-solving skills

  • Can work independently with minimal supervision

  • Ability to effectively interact, verbally and in writing

  • Candidates who have a combination of superior customer service skills and technical aptitude will be preferred

  • You'll be a good fit for this position if you have technical skills to serve as escalation point for handling incidents and service requests related to application, operating system and other service related problems

**We are looking to present candidates immediately and this Help Desk Analyst III position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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