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Robert Half International IT Support Technician in Los Angeles, California

Description

Our client in Los Angeles, CA is looking for an IT Support Technician. The volume has increased due to a number of projects including recent upgrades to Window 10, One Drive, Sharepoint, RAM, O365, Etc. IT Support Technician will handle typical tickets that can range from password resets, MS Suite, O365, Mitel phones, etc. Position is 40 hrs. a week 8-5pm weekdays!

Duties and Responsibilities

• Respond to internal tickets and coordinate with the end user and supervisor to come up with solutions to deliver a sound and stable computing resolution, providing exceptional support while demonstrating a sense of priorities.

• Install, configure, maintain, and troubleshoot PC hardware and peripherals. Maintain documented resolutions and operating procedures. Work independently in trouble-shooting problems and researching capabilities of current or proposed products.

• Create and maintain user accounts on networks and applications. Give proper permissions as established, process onboarding and offboarding of users, based on supervisory approval.

• Must comply with all company policies and procedures, applicable laws and regulations.

**We are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Requirements

IT Support Technician Requirements:

· 3-5 years knowledge and experience with Microsoft Active Directory environments, including OU management and security - Supporting 100+ end-users

· 3-5 years knowledge and experience with infrastructure services including DHCP, DNS, Printer Services

· 3-5 years experience installing, configuring, and troubleshooting any or all of the following products or technologies for helpdesk, desktop (some technologies may include: ServiceNow, Imaging, Active Directory, Office 365 , Cisco Phone systems, Intune, etc.)

· Self-Management: Display a high level of independent thinking, initiative, effort and commitment towards completing assignments in a timely manner.

· Customer Focus: Consistently delivers excellent customer service under pressure while quickly and effectively, resolving customer problems.

**We are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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