Job Information
Robert Half Medical Receptionist in Los Angeles, California
Description
We are looking for a professional Medical Receptionist to join our healthcare team located in North Hollywood. The successful candidate will provide a warm, welcoming and professional point of contact for all patients and external stakeholders. They will efficiently manage administrative tasks to ensure the smooth operation of the clinic.
Responsibilities:
Warmly welcoming patients and visitors in person or on the telephone, answering or referring inquiries.
Facilitating patient's appointments, registrations, and check-outs.
Protecting patient's rights by maintaining confidentiality of personal medical records.
Maintaining operations by following established policies and procedures, reporting needed changes.
Ensuring the reception and waiting areas are kept clean and tidy.
Handling patient billing, explaining the billing system and policies to patients, and ensuring payments are received and recorded accurately.
Communicating effectively with medical staff for the smooth coordination of patient schedules.
Handling incoming and outgoing mail, faxes, and other correspondence.
Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
Ensuring the provision of high-quality service and patient satisfaction.
Requirements
Qualifications:
High School Diploma or equivalent; further education in medical administration is a plus.
Excellent interpersonal and customer service skills.
Proficiency in using computer systems, including Microsoft Office Suite and healthcare management systems.
Previous experience in a medical reception role is preferred.
Knowledge of medical terminology, regulations and medical office procedures.
Ability to multitask and manage time effectively.
Excellent organizational skills and attention to detail.
Ability to handle sensitive information confidentially.
Capability to work under pressure in a fast-paced environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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