Robert Half International Remote Customer Service Representative in Los Angeles, California
A growing apparel company located in West Los Angeles is looking for a remote Customer Service Representative to start immediately. Job duties will include phone, email, and chat customer service. The clothing company uses Shopify and Netsuite. The customer service representative role is open because the company is very busy and growing. This is a long term temporary position that could possibly go full time for the right candidate. OfficeTeam is looking for a candidate with excellent written and verbal communication skills. Experience in the fashion industry or a degree from FIDM is preferred! Previous customer service and retail experience is highly preferred. Hours for the role are 9am-6pm and pay is $19/hour during the temporary period. If the candidate is a great fit, they may consider a full time offer down the road. The salary once full time is $20-$25/hour. This is a fully remote position (even after COVID) and you can sit anywhere in the US.
May support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Handle incoming telephone calls
Field and send written business correspondence
Data entry experience highly desired
Customer service experience
Demonstrated knowledge of navigating basic office equipment and protocols
Adeptness in Typing Data Entry
Expertise in CRM
Foundational knowledge in call centers
Comprehensive knowledge of Call Center Customer Service
Strong computer skills including customer database systems
Microsoft Office experience preferred
Enthusiastic attitude and an engaging businesslike approach
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
Excellent written, verbal and social communication skills highly desired
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent problem-solving skills
Strong customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $45,000.00 - $50,000.00 / Yearly
Location: Los Angeles, CA
Date Posted: February 19, 2021
Employment Type: Temporary
Job Reference: 00320-0011712152
Staffing Area: Office u0026 Administrative