Robert Half Customer Service Representative in LOUISVILLE, Kentucky
Description You might be interested in this Customer Service Representative position via Robert Half, if you like the idea of working in a dynamic, rapidly changing call center. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. This Customer Service Representative job is long-term contract / temporary, and located in Louisville, Kentucky.
Field and send out send written business correspondence
Manage incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion Requirements - Ability to simplify complex problems and build solutions
Basic knowledge in computer software programs and office equipment
Excellent written, verbal and social communication skills highly desired
No stranger to performing extensive research to resolve complex customer inquiries
Excellent customer service and office administrative skills
Ability to interact effectively with internal and external partners and clients/customers
Experience with Post-Sales Support
Solid understanding of Enterprise Resource Planning
Customer service experience preferred
Well-founded grasp of Microsoft Office
NetSuite experience preferred
Proven knowledge of order entry
General familiarity with forecasting
Superior Customer Service experience
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a professional demeanour applied to all tasks
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.