Robert Half International Director of Physician Billing Operations in LOUISVILLE, Kentucky
Description JOB RESPONSIBILITIES
Develops and maintains billing operation performance benchmarks and implements reporting
mechanisms to monitor performance against such benchmarks. Provides training and guidance
to ensure adherence to revenue cycle policies and procedures.
Researches and implements best practices, projects, policies and procedures to improve
performance in all areas, including, but not limited to: billing process improvement, claim/payer
edit resolution, AR and denial follow up, payment posting, patient collection processes, credit
balance resolution, bad debt management and regulatory compliance.
Implements and manages quality assurance routines and management reporting to ensure that
staff members and vendors are performing job duties as expected; monitors staff productivity,
staffing patterns and performance issues recommending changes in either staffing levels,
workflow, and priorities as needed.
Focus Accounts Receivable team on denial recovery to ensure maximum reimbursement for the
medical services that the physicians are providing. Develop and execute a plan for timely credit
balance resolution in order to limit patient billing errors and to confirm the accuracy of the
Accounts Receivable balance.
Work with Revenue Cycle Business Partners to develop monthly cadence for meeting with
departments and provide insight into findings from the Accounts Receivable team in order to
help the Business Partners discover and resolve issues.
Strive to meet KPIs currently set by the VP of Revenue Cycle in order to improve the timeliness
of filing claims and following‐up on outstanding claims in order to increase cash flow through
Documents departmental procedures and workflows and implements improvements. Ensure system configuration and settings are accurate and complete in support of billing
Works with employees to develop and implement departmental and individual goals consistent
with leading benchmarks of highly successful billing operations.
Educates business and clinical staff and providers on payer specific policies and general
Stays current with legal and regulatory changes in billing and coding and analyze, quantify and
communicate reimbursement trends on a state and national level.
Manages relationship with outsourced vendors as appropriate.
Develops and manages the department budget.
Perform other duties as assigned or required. Requirements Physician Coding, Microsoft Excel, Microsoft Excel, Microsoft Excel, Microsoft Excel
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.5461. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.