Robert Half Corporation Jobs

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Robert Half Help Desk Analyst I in LOUISVILLE, Kentucky

Description If supporting local and field users is among your skills, consider Robert Half's opening for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Louisville, Kentucky area and is a short-term contract / temporary opportunity.

How you will make an impact

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally Requirements - Critical thinking, problem solving, ability to work independently

  • IT support ticketing system experience desired

  • Background in user administration and bug fixing in a client server environment

  • Background in installing and configuring operating systems, networked and local printers, and business applications

  • Active Directory experience preferred

  • MS Windows 10 experience

  • Understanding of basic networking concepts

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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