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Robert Half IT Telecom Billing Analyst in Loveland, Colorado

Description

We are looking for a Telecom Billing Admin - Consultant I to join our dynamic team in LOVELAND, Colorado. This role is central to our operations within the telecom industry, focusing predominantly on the management of telecom services, procurement, billing review, and resolution. It offers a long term contract employment opportunity.

• Organize and execute assigned projects and/or programs according to requirements (i.e. contracting, account consolidation, inactive device cleanup)

• Manage wireline and wireless billing through contracted services or portals while working with vendor teams, Accounts Payable, and business users to resolve issues.

• Make Contract Plan changes to resolve issues or optimize billings

• Monthly optimizations and savings reporting - adjustments to plans delivering reported savings from analysis

• Mobility and telecom vendor management, engagement, QBRs, Contracts, or AP escalations.

• Telecom Internet portal configuration and access management

• Coordinate escalated repair issues with vendors

• Service suspension escalations to reactivate in priority

• Custom reporting sometimes requested by business to better understand sub-organizational billing

• End of month reporting for Intune Billing (device management totals for billing support)

• Tangoe (TEM provider) corrections, escalations, catalog, inventory

• Direct Vendor order placement - working with carriers directly when needed

• White glove support for executive leadership in preparation for or during international travel and Account management

• Satellite Phone management (invoicing, service, contract)

• Employee pricing program management

Requirements

• Proven experience as business consultant or equivalent; focus in telecom management and familiarity with telco carriers, contracts, and operations

• Knowledge of diverse business matters such as IT, Marketing, HR etc.

• Proficiency in MS Office

• Familiarity with a wide selection of telecom management terms, platforms, and services; preferably Tangoe

• Outstanding communication and interpersonal skills; experience interacting with mobility carriers on behalf of users

• Analytical mind with excellent data collection and analysis skills

• Aptitude in creative problem-solving

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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