Job Information
Robert Half Administrative Assistant in Luray, Virginia
Description We are seeking an Administrative Assistant for a short term contract employment opportunity in Luray, Virginia. This role is within the telecom industry and will require a high level of organization and attention to detail. As an Administrative Assistant, you will be responsible for a variety of tasks ranging from verifying client information in compliance with loan applications to maintaining customer relationships by handling questions and concerns.
Responsibilities:
• Verify client information in compliance with loan applications
• Follow established procedures and processes for funding of various loans
• Perform maintenance of spreadsheets, general ledgers, and various transactions to ensure funding of client’s accounts
• Execute ongoing compliance monitoring reviews in accordance with established procedures, rules, and regulations
• Support compliance management during regulatory exams and execution of new/existing platforms and systems
• Maintain a solid customer relationship by handling questions and concerns
• Resolve customer complaints, manage database records, and draft status reports on customer service issues
• Conduct data entry and research as required to troubleshoot customer problems
• Perform various administrative tasks such as collecting mail, sorting, and sending to appropriate destination
• Process transactions and returns, compile data, and generate and complete reports for clients and accounts
• Partner with branch employees to create, send, and maintain records of Cashier Checks for clients
• Generate and maintain records of transactions by establishing accounts, posting transactions, and ensuring legal requirements compliance Requirements • Minimum of 2 years of experience as an Administrative Assistant or similar role
• Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook
• Experience in managing inbound and outbound calls
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Experience in email correspondence and managing professional communication
• Ability to schedule appointments and manage calendars effectively
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and ability to make decisions under pressure
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .