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Robert Half International Seasonal Customer Care Specialist in Lyndhurst, New Jersey

Description

Multiple Customer Service Representative Openings!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Retail - Clothes & Access industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Lyndhurst, New Jersey region and is a long term temporary employment opportunity.

What you get to do every day

  • Field and send written business correspondence

  • Deliver outstanding, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

Requirements

  • 2+ years experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong customer service and office administrative skills

  • Excellent problem solving skills in Microsoft Office applications

  • Strong communication skills and able to receive criticism well

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service experience

  • Critical thinking, problem solving, ability to work independently

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Lyndhurst, NJ

Date Posted: October 8, 2020

Employment Type: Temporary

Job Reference: 03570-0010201954

Staffing Area: Office u0026 Administrative

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