Robert Half International Customer Service Representative in Lynnwood, Washington
Opportunities for a Customer Service Representative!
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Credit Union industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Lynnwood, Washington.
Your responsibilities in this role
Manage the fielding and sending of important written business correspondence
Offer friendly, accurate customer service in a timely fashion
Manage and place incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
1+ years of past relevant experience
Strong customer service and office administrative skills
Strong communication and interpersonal skills
No stranger to performing extensive research to resolve complex customer inquiries
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem solving and analytical skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Experience using Microsoft Office
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Foundational knowledge in Resolve Customer Issues
Expertise in Call Center Customer Service
Proficiency in Previous Call Center
Comprehensive knowledge of call centers
Experience with Resolve Customer Service
Proven knowledge of Creative Problem Solving
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Lynnwood, WA
Date Posted: October 15, 2020
Employment Type: Temp to Hire
Job Reference: 03640-0011591314
Staffing Area: Office u0026 Administrative