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Robert Half Collections Specialist in Madison, Wisconsin


Natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in AR will be preferred for this Collections Specialist position. This Collections Specialist position in the Madison, Wisconsin region is a long-term contract with the high likelihood of going contract to hire for the right candidate. Candidates looking to nourish their careers at a growing company in the Manufacturing industry will be interested in this opening for an experienced Collections Specialist. Contact Robert Half today if you're interested!

Key responsibilities

  • Attend to inbound and outbound collections calls and emails

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Guarantee the processing of payments

  • Log all customer payments to the correct reports

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Oversee and update customer files to ensure data consistency


  • Effectively analyze customer accounts make decisions based on said analyses

  • Commercial collections experience

  • Proficiency in account reconciliation

  • Aging Accounts experience preferred

  • Comprehensive knowledge of Accounts Receivable (AR)

  • Earlier experience working with various types of accounting software desired

  • Strong communication and social skills

  • 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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