Robert Half International Desktop Support Analyst in Madison, Wisconsin
If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half Technology's new job opening. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Madison, Wisconsin, area.
Provide computer desktop support in accordance with established policies and procedures
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Interface regularly and effectively with ticket submitters
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Settle computer problems, and offer suggestions on appropriate action/solutions
hardware repairs with the appropriate vendors
Requirements - Microsoft Office 365 experience required
Experience with Networking
Desktop Imaging experience
Deep understanding of Basic Troubleshooting
PC skills experience
Adeptness in Wi-Fi
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
1+ years of desktop support or other related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.