Robert Half International Desktop Support Analyst in Madison, Wisconsin
Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the CPA Firm - Business Mgmt field. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is short-term temporary in nature and is located in the Madison, Wisconsin, area.
What you get to do every day
Solve computer problems, and implement appropriate action/solutions
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Administer computer desktop support in accordance with established policies and procedures
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Interface regularly and effectively with ticket submitters
Match hardware repairs with the appropriate vendors
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
3+ years of desktop support or other related experience
Foundational knowledge in Microsoft Office 365
Strong familiarity with Workstation Hardware
PC desktop/workstations experience desired
Expertise in Workstatioin Support
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $20.59 - $23.84 / Hourly
Location: Madison, WI
Date Posted: January 11, 2021
Employment Type: Temporary
Job Reference: 04620-0011664484
Staffing Area: Technology u0026 IT