Robert Half Corporation Jobs

Description We are offering a contract to hire employment opportunity for a Medical Records Technician in the healthcare industry, based in Madison, Wisconsin. This role involves managing and processing patient records, handling inbound calls, and liaising with healthcare professionals.

Responsibilities:

• Manage and process patient records with accuracy and efficiency.

• Handle inbound calls from patients, prescribers, and other healthcare professionals.

• Contact doctors to obtain necessary prescription information to properly fill a prescription.

• Prioritize and manage queues effectively, working on the oldest orders first.

• Ensure the correct shipment of specialty pharmacy orders.

• Maintain adequate inventory of pharmaceuticals in the pharmacy, including ordering, receipt, verification of orders, and stocking of pharmaceuticals and supplies.

• Comply with all applicable federal and state laws and adhere to the highest ethical standards.

• Perform other duties as assigned by management.

• Provide excellent customer service, assisting customers as needed.

• Maintain a basic understanding of medical terminology and the pharmaceutical industry. Requirements • Experience in the healthcare or NHS industry

• Proven ability to assist customers with their queries and concerns

• Proficiency in handling customer information files

• Exceptional customer service skills

• Ability to manage customer shipments

• Experience in providing administrative assistance

• Ability to direct phone calls to the appropriate parties

• Knowledge of basic medical terminology

• Familiarity with the pharmaceutical industry

• Understanding of various pharmaceutical products

• Strong communication and interpersonal skills

• Proficiency in using computer systems and software applications related to medical records

• Ability to maintain confidentiality of patient's medical records

• Attention to detail and accuracy in record keeping

• Ability to work in a fast-paced environment and handle multiple tasks

• Knowledge of legal and ethical considerations related to patient information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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