Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Representative in Mahwah, New Jersey

Description

This Customer Service Representative position in the Retail field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This Customer Service Representative job is short-term contract / temporary, and located in Mahwah, New Jersey.

Major responsibilities

  • Offer friendly, accurate customer service in a timely fashion

  • Manage incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Receive and send written business correspondence

Schedule will be Sunday - Thursday 7:30 - 4PM

If interested please apply for immediate consideration

Requirements - Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong problem solving and analytical skills

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Positive attitude and an engaging businesslike approach

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Excellent oral and written communication skills

  • Customer service experience preferred

  • Deep understanding of Superior Customer Service

  • Data entry experience preferred

  • Adeptness in retail

  • Retail experience highly desired

  • Call Center Customer Service experience

  • Strong Microsoft Office skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent customer service and office administrative skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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