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Robert Half Data Center Technician II in Mahwah, New Jersey

Description Schedules EDC work load for building(s) for which the field technician is responsible

-Schedules movers to coordinate movement of Equipment between rooms, floors, and buildings

-Translates IT requests and vendor requests into work orders

-Reviews all outstanding scope requests (Tickets) on a daily basis

-Orders appropriate facilities work

-Performs server configurations v

-Performs Equipment trouble shooting v

-Responsible for general health of Communication Rooms and storage rooms

-Assembles server Equipment for installation

-Verifies and tests all network connections and peripherals prior to handing off to clients

-Manages Equipment decommissions and re-locations to maximize cabinet space

-Initiates power requests with the infrastructure team

-Coordinates work requests with electrical contractor to ensure all Service Levels are met

-Provides detailed estimates of assigned projects, documents requirements through direct communication with other members of IT or Corporate Services as well as interpretation of schematics and drawings

-Responsible for the coordination of trade, material ordering and delivery schedules to ensure quality installation

-Monitors environmental conditions and cleanliness of technology spaces

-Supports building power downs

-Provides post-mortem reports of all troubleshooting and break fix activity

-Provides on call support when required

-Provides data center escort to IT vendors without badges

-Support Property Management Office with preventative maintenance activities including Power downs and Infrared Scans

-Manages installation requests from initiation to closure

-Allocates rack position for Equipment installation

-Accepts delivery of Equipment from staging

-Co-ordinates scheduling of Equipment and delivery of Equipment to installation location. Tests all connections and makes all final connections not made by electricians

-Labels all Equipment front and rear

-Performs walk thru with Communication Room Group cabling group as required to assist installations

-Prepares customer turnover package and performs turnover walkthrough's with customers

-Acts as on-site contract for vendor walk through for Communications Rooms

-Supports Equipment "go live" for IT Business Units

-Accepts all delivered circuits. Supports, troubleshoots and perform break fix work in conjunction with Communication Room Group, vendor and customers

-Develop Method of Procedures (MOP) for single mode fiber installs

-Performs quality assurances tests according to specifications

-Updates the various inventory databases each time a device is visited. Performs audits and inventories of Equipment in Communication Room Requirements Low Voltage Cabling, Ethernet cabling, Copper Cabling, Cabling, Enterprise servers, Rack Stack Cable Imaging, ServiceNow Platform, Cisco Certified Entry Networking Technician (CCENT), Basic Network Troubleshooting, Cisco Certified Entry Networking Technician (CCENT), Ethernet networking Technology Doesn't Change the World, People Do.®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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