Robert Half Corporation Jobs

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Robert Half Collections Specialist in Malvern, Pennsylvania

Description

We are offering a long term contract employment opportunity for a Collections Specialist. The chosen candidate will play a crucial role in managing and monitoring customer accounts, processing credit applications, and resolving customer inquiries. This role involves a hybrid workplace setting, with initial on-site training followed by a flexible work arrangement.

Responsibilities:

• Handle and process customer credit applications with precision and efficiency.

• Maintain accurate and up-to-date records of customer credit information.

• Proactively manage customer accounts and perform necessary actions when required.

• Resolve customer inquiries promptly and professionally, ensuring customer satisfaction.

• Regularly monitor customer accounts for any discrepancies or potential issues.

• Handle inbound calls from customers, providing excellent customer service at all times.

• Conduct account reconciliations to ensure all financial records are accurate and complete.

• Facilitate the sending of invoices and credit memos to customers as needed.

• Exhibit patience and understanding in an evolving department with developing processes.

• Navigate through various software platforms for efficient and effective collections.

Requirements

• Must have experience in Cash Collections

• Proficiency in Accounts Receivable (AR) management is required

• Prior experience in Credit - Collections is mandatory

• Familiarity with Credit Memo processing is necessary

• Should be comfortable in answering inbound calls

• Must possess strong communication skills, both verbal and written

• Ability to work in a fast-paced, high-tech electronics environment

• Strong problem-solving skills and attention to detail

• Proficiency in using Microsoft Office Suite and other relevant software

• Must have excellent organizational and multitasking skills

• Ability to maintain confidentiality and adhere to financial compliance standards

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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