Robert Half Desktop Support Analyst in MALVERN, Pennsylvania
Description Robert Half might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. If you're looking for work in the High Tech - Electronics industry, this might be the job for you. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a long-term contract / temporary to full-time opportunity based in the Malvern, Pennsylvania, area. For consideration, please contact Abigail Fox (267) 996 3437
Organize hardware repairs with the appropriate vendors
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Communicate regularly and effectively with ticket submitters
Settle computer problems, and offer suggestions on appropriate action/solutions
Offer computer desktop support in accordance with established policies and procedures
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Call center experience
Knowledge of Microsoft
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.