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Robert Half Instructor/Trainer in MALVERN, Pennsylvania

Description Robert Half is inquiring an IT Corporate Trainer for a client in the King of Prussia, PA area. Our client is seeking someone who has prior experience in a Corporate Training role with a technical background. If you are interested in this contract to full-time position, please contact me directly - Abigail Fox (215) 568-1513.

Essential functions and responsibilities:

• Responsible for designing material, creating & executing training, and supporting technical processes and workflows in order to increase organizational efficiency

• Responsible for the effective administration of key applications including technical support, change

management, documentation and end-user training

• Acts as a technical owner for non-critical business systems (including content management, non-critical workflows, etc.)

• Acts as a team lead for mission-critical business systems (i.e. core banking systems, core mortgage systems,

document imaging systems, etc.)

• Assists in user training, internal audits, 3rd party audits and disaster recovery testing whenever necessary

• Acts as project manager for mid-level IT application implementations and upgrades

• Works closely with vendors to support, enhance and upgrade IT applications

• Monitors the overall effectiveness of IT applications and ensure their alignment with end-user requirements

• Effectively communicates issues, project plans and status updates to management Requirements Application Support, Conduct Training Sessions, Training Development

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